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Adding Value Centre

Planning and Strategy:

What's the Business Plan?

Six steps to an effective business plan

Why business plans fail

Writing your mission statement

An introduction to strategic planning

Avoiding traps in strategic planning

Building strategic alliances

Finding your market niche

How to survive when times get tough

Innovate to grow

Make your planning meetings count

No business is an island

Pricing strategies

Small is profitable

Strategies for increasing revenue

The right kind of growth

Business processes:

Stock answers

Get better deals from suppliers

Should you buy in or manufacture materials?

Benchmarking best practice

Ten reasons to benchmark your business

When cutting costs is counterproductive

Is outsourcing the best strategy?

Company meetings

Designing for profit

Does your business pass the risk test?

Business finance:

Raising finance

Three steps to cheaper financing

Better financial control

Can you cut your interest payments?

Don't cut costs - manage them

Negotiate credit card fees

Reduce your utility bills

Track your leases

Watch your margins when the good times roll

Save money on office furniture and equipment

Exit Planning:

Selling your business

Selling a business - Your questions answered

Do you have a succession plan in place?

Preparing your partnership

Managing your Staff:

Recruiting staff

Get the chemistry right when recruiting

Recruiting executives

Hiring winning sales staff

Conducting a successful interview

Bringing training in-house

Employee incentives

Devising incentive schemes

The do's and don'ts of incentive schemes

How to keep your staff - cost-effectively

Identify your star employees

Consulting your staff

Remunerating for profitability

Dealing with employee absence

Keep a look-out for signs of stress

Managing for profitability

Opening the books can improve profitability

Staff appraisals

Staff handbook

Sales and Marketing:

A 16 point marketing plan

Beating the competition

Good marketing is about listening not talking

Keep your sales force selling

Customer satisfaction survey

Encourage customer complaints

Reward your most profitable customers

The customer experience

When the customer is not right

A networking strategy

Working lunches

Branding:

Building your brand

Avoiding the brand pitfalls

Management skills:

Presentation skills

The art of negotiation

Effective time management

Break the mould

Leadership checklist

General:

Identify and prevent fraud

Most common fraud risk factors

When you suspect employee fraud...

Work and travel

Working from home

Coping with disaster

Could your business survive without you?

Getting more from your business meetings

Health and safety

Helping the environment - and your business

Leasing equipment

Relocation

7 ways to protect your business against a downturn

Use corporate giving to improve your bottom line